Attention all customers:
New Credit Card Fees
We regret to inform you of a new credit card fee that will be imposed on all transactions effective immediately. The City of Flowery Branch is implementing this fee to offset the rising costs associated with the processing of credit card payments.
The fee amount will vary depending on the total amount of the transaction. For transactions less than $50, the fee will be $1. For transactions between $50 and $100, the fee will be $2. For transactions greater than $100, the fee will be 2% of the total amount.
We understand that this news may be unwelcome, and we apologize for the inconvenience. We assure you that we have explored all possible options and believe that this is the best course of action to continue offering our customers the highest level of service possible.
How Does This Affect You?
As a customer, it is important to understand how this credit card fee will affect you. If you regularly make transactions with us, we recommend that you factor in the additional fee when budgeting your payments. We also encourage you to consider alternative payment methods such as cash or check to avoid the fee.
It is important to note that this credit card fee is not unique to the City of Flowery Branch. Many businesses and organizations across the country are also implementing similar fees to offset the costs of credit card processing. We apologize for any inconvenience this may cause and appreciate your understanding in this matter.
Contact Us
If you have any questions or concerns regarding this new policy, please do not hesitate to contact us. Our customer service representatives are available to assist you during normal business hours. You may also visit us in person at our city hall location.
Thank you for your continued support and understanding. We appreciate your business and look forward to serving you in the future.
